London glass merchants, suppliers and stockists of glass & mirrors
Osborn Glass, 33/34 High Street,
South London, SE25 6HA
Call Osborn Glass, London Double Glazing Merchant
020 8653 2200

Privacy Policy

Osborn Glass > Privacy Policy

Osborn Glass Privacy

Osborn Glass Ltd takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of Osborn Glass Ltd. If you have any requests concerning your personal information or any queries regarding these practices please contact us by email.

INFORMATION
Personal information is collected by Osborn Glass Ltd. We collect personal information from you through the use of enquiry and registration forms and every time you e-mail us your details.

We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you are making a purchase from us.

We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.

USE AND DISCLOSURE OF PERSONAL INFORMATION
The information that we collect and stored relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:

To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;

If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;

Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;

Where you have consented to receive our e-newsletters, from time to time to provide that to you.

We may also disclose your information to business partners and third-party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order.

DISCLOSURE OF INFORMATION

We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.

Where you have consented for us to do so, we may provide your data to selected third parties who may contact you about their goods or services that you may be interested in.

If you do not want us to use your data for our [or third parties’] use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or you can do so by writing to us via e mail.

USE OF COOKIES
Our Website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally – it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details whatsoever. We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computers hard drive. They help us to improve our Website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website. Where we work with advertisers on our Website, our advertisers may also use cookies, over which we have no control.

THE USE OF GOOGLE ANALYTICS AND COOKIES
We use first-party cookies to track visitor interactions and generate custom reporting via Google Analytics. Cookies are text files sent between the user’s computer and a website which contain information about your visit. Users do have the option to refuse cookies by accessing privacy settings within their browser.

REFUSING COOKIES
To refuse to accept cookies please follow the below instructions:

In Chrome, you can adjust your cookie settings by clicking “Settings”, “Show advanced settings” and “Content Settings”
In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector
In Safari, you can adjust your cookie settings by clicking “Safari”, “Preferences” and “Privacy”
In Firefox, you can adjust your cookie settings by clicking “Tools “, “Options” and “Privacy”
Blocking all cookies will have a negative impact on your interactivity with some websites.

LINKS TO OTHER SITES
The Osborn Glass Ltd website contains links to other sites. Please be aware that Osborn Glass Ltd is not responsible for the privacy practices or content of such other sites. This privacy statement applies solely to information collected by this website.

INTERNET-BASED TRANSFERS
Given that the internet is a global environment, using the internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Osborn Glass Ltd site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.